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As most of you know, I’m British. And as such, I generally try to keep a pretty stiff upper lip about things. Not to whine unduly. And when I do whine, I try to whine at the person or people who are at the root of my dissatisfaction or unhappiness, or in the case of “things” that unsettle me, at the person or people who can actually do something about them. Thus my recent encounter with Highmark Insurance, who abruptly cancelled Mr. She’s Medicare Advantage plan because of “your failure to pay your bill for several months.” Big mistake. By the time I’d finished “whining” at them, I’d gotten matters corrected, his coverage reinstated and backdated, and an abject and fulsome apology from the Assistant to the CEO. The next day, I cancelled Mr. She’s Highmark Insurance, and signed him up with UPMC. A petty revenge, perhaps, but sweet nonetheless.
Which is all a roundabout way of saying that I’m not very good at passive-aggression, as (for better or worse) my behavior generally tends towards the denominator, rather than the numerator, of the fractional representation of the whole number that is my life. Passive-aggression, has just never been my style. Usually, if you’ve ticked me off, or (in my estimation) treated me poorly, you’ll hear about it from me directly. Doesn’t mean the rest of the world has to, though. If there’s a real point of contention at the center of our disagreement, hopefully we can sort it out between ourselves, without outside meddling. Hopefully. Because I was brought up to believe that’s how it’s done.More